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Strange upgrade experience and error message

I backed up the full site and then upgraded from 3.3.0.7 to 3.3.0.10 I changed the config file back to “On” after installation But got a white page with unformatted text. So I restored the latest...

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Geographical statistics

Hi, ia there any solution or plugin to see the geographical chart of the visitors? Like how many anf drom which country users have visited the site? 2 posts - 2 participants Read full topic

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Submissions page redirects to frontend page

Hi there, The submissions page of one of our journals can’t be opened, it redirects to an empty frontend page. This happens to any user with any role (site admin, journal manager, editor…). However,...

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The current role does not have access to this operation - OMP 3.1.1.4

Hello, In an external review when a user with de roles: Author, Chapter Author, External Reviewer and Reader, trys to download an attachment file in a Review Discussion, the user gets: ‘The current...

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OJS v3.3.0-10 – some submitted files in $files_dir/journals are world-writable

Description of issue or problem I’m having: Our nightly system check discovered world-writable files in $files_dir/journals, namely: 4/articles/337 4/articles/339 4/articles/336 4/articles/342...

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Message: The tar command is not available. Please correctly configure it in...

Lots of posts on this but seeking some clarity… OJS 3.2 Get the following error message: The tar command is not available. Please correctly configure it in your “config.inc.php”. On the CLI, “which...

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Visor PDFs PDF.JS para OJS 3.3

Saludos/Greetings, Con la version OJS 3.1.2 tenemos instalado el Visor PDFs PDF.JS y abre los pdf sin problemas/With OJS version 3.1.2 we have installed the PDF Viewer PDF.JS and it opens pdfs without...

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Error en subida de imagen en la edición WYSIWYG mediante el editor de...

Estamos con la versión 3.3 de OJS. Estamos intentando subir una imagen en la edición WYSIWYG mediante el editor de contenidos TinyMCE y nos da este error.We are using OJS version 3.3. We are trying to...

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Primary contact not being regarded as primary contact?

Hello, sorry if this has been brought up, but I did some searching and couldn’t find a proper answer to this question. In our journals, some works get submitted by a research team, and many times the...

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Registry_dir and other settings in config.inc.php

In comparing the config.inc.php (OJS2.4.8.5) with the config.TEMPLATE.inc.php (OJS 3.2.x) file I need this directive has been removed from 2.4.8.5. It begs two questions. Is it needed in 3.2 and does...

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Upgrade to 3.3.1-10 from 3.2 from 2.4.8.5

Just ran the upgrade from 3.2 to 3.3.1-10 and it ran mostly fine until it got to the point below. SQLSTATE[HY000] General Error 1005: Can’t Create table … see graphic below. I am way over my skates on...

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Escapar símbolo + en palabras clave

Buenas tardes, tenemos algunos artículos en los que una de las palabras clave es I+D+i (innovación+desarrollo+innovación) Cuando colocamos este texto en el campo “palabras clave” y previsualizamos el...

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Is recaptcha enterprise supported by OJS?

As i saw some posts here on the forum that recaptcha v3 is not yet supported or something like that. I use recaptcha v2 however i am thinking of migrating to recaptcha enterprise as it includes much...

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DOIs registration for books and chapters

Dear All, I have recently installed OMP 3.3. I found the DOI plugin for assignment, but I couldn’t find anything about exporting and registering DOIs. For example nothing in the import/export tool...

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There was a problem sending an email message. Please try again later, or...

I am using OJS 3.2.1.2. For two or three weeks I get the error. “There was a problem sending an email message. Please try again later, or contact your system administrator.” I haven’t changed any...

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Add support for limiting allowed hosts OJS

Maybe this patch Add support for limiting allowed hosts should be listed there https://pkp.sfu.ca/ojs/ojs_download/ too. We missed the announcement and had to take the instance down...

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Notification Panel just spins

Description of issue or problem I’m having: Notifications don’t load when opening the notification panel in the top right of the screen │ [26-Apr-2022 16:42:47 UTC] PHP Fatal error: Uncaught Error:...

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OJS install on Docker - stable_3.3.0

Hi nice PKP software support, We have been trying to upgrade an older 2.4.8 OJS installation and it has been hard. What I managed to do until now is: our present production version is 2.4.8.0 with...

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Broken links in 3.2 version

Hi there, I’m having a problem with broken links that might be the same reported here: Article links broken after update to 3.3.0-4 · Issue #6872 · pkp/pkp-lib · GitHub But the OJS version I have at...

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OJS hangs when navigating to journal overview, issue view or when loading files

I am currently migrating old OJS and OMP installations to a new server. Everything worked fine until yesterday, when I reimported a more recent database dump. OMP is still fine. OJS suddenly loads...

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