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Unable to view PDF's after upgrade to version 3

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@abalbuena wrote:

I recently upgraded my instance of ojs from 2.4.8.0 to version 3.0.2. I am having an issue where users are unable to download pdf's even after enabling the pdf viewer plugin. It seems as the ojs system is unable to find the pdf's inside the files directory. I verified that the files_dir is correctly set and that the proper permissions are in place on the file_dir folder.

Below are screenshots of the errors I receive when trying to view a pdf or download.


Thank you,

Angelo

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