Unsure if PKP-PLN plugin is working

@Ingrid wrote:

Hello! We upgraded to OJS 2.4.8-1 in early November so that we could use the PKP-PLN plugin. We activated the plugin for one of our journals (http://emusicology.org/) on approx. November 10 and since that time, this is what we have seen on the plugin status page:

EMR_PLNstatus_20161214.png1009x635 32.7 KB

I've read here that it can take a while for servers to sync and content to transfer; but a month seems a bit long. Can someone tell me the generally accepted time frame for things to start syncing and transferring? How long should we wait before we start troubleshooting?

Thanks,
Ingrid

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